Our jewelry is meticulously crafted with the best quality with purity of 925 sterling silver and the best moissnaites diamonds.
Do you offer customization options for your jewelry?
Yes, we offer customization on almost every piece of jewelry. For personalized requests, please contact our customer support team, and we'll be happy to assist you. For faster service you can simply send us a WhatsApp message too, We'll reply you within an hour.
How do I care for my jewelry to maintain its quality?
Professional Cleaning:- Consider professional cleaning for intricate pieces or items with gemstones. A jeweler can clean the jewelry without causing damage.
Store Properly:- Store your jewelry in a cool, dry place away from direct sunlight. Use airtight bags or anti-tarnish pouches to slow down the tarnishing process.
Avoid Exposure:- Keep away from chemicals, including household cleaning products, perfumes, and cosmetics. Remove jewelry before swimming or using hot tubs, as chlorine can damage it.
Clean Regularly:- Clean regularly to remove tarnish and keep it shiny. Use Microfiber or flannel cloths to gently wipe the jewelry. For stubborn tarnish, create a paste using baking soda and water. Apply the paste with a soft cloth, rub gently, and rinse thoroughly. Be careful not to scratch gemstones or pearls if your jewelry has them.
What is your return and exchange policy?
Our return and exchange policy is outlined in detail on our [returns and exchanges page/link]. If you have any specific questions, feel free to reach out to our customer support.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number.
What if my jewelry arrives damaged or defective?
We apologize for any inconvenience. Please contact our customer support team immediately with your order number and images of the damaged or defective item, and we will assist you in resolving the issue.
And please do not worry about your product, we'll reply in next 48 hours with the best & proper solutions
Do you offer international shipping?
Yes, we offer international shipping to worldwide. We offer free 5-7 days shipping to all our clients.
Can I trust the reviews on your website?
Absolutely. Our reviews are from verified customers who have purchased and experienced our products. We value transparency and strive to provide authentic feedback on our product pages.